Have a question or just want to talk? We’d love to hear from you! Please expect a response to emails within 24-48 business hours. In addition, feel free to message us on Instagram @shopariacandles and we can direct your inquiry.

For Customer Service inquiries or assistance placing an order, please contact hello@ariacandles.com

QUICK QUESTIONS w/ANSWERS

What Payment Methods are Accepted?

Visa, Mastercard, American Express, Discover Credit Cards, PayPal, and Venmo.

How Long Will Delivery Take?

Please allow 2-3 days for processing and shipment. All orders ship out of Chicago and Charlotte, NC.

What Happens After Ordering?

Orders are processed in the order they are received. Orders are accepted with the guarantee that stock is available.

Shipping Process

Orders delivered to the United States or to Canada should arrive in 3–5 business days depending on delivery location. These delivery estimates include order processing time. We do not ship outside of North America via website, please send us an email to inquire for rates and delivery times.

When is the next sale?

Once you create an account with www.ariacandles.com, you are automatically included in our updates, newsletters, and correspondences.

What if my order arrives damaged or faulty?

We’re so sorry about that! While we do our very best to ensure this never happens, if you do receive a damaged item, please contact us immediately at hello@ariacandles.com and we will do our best to resolve it ASAP.

Received something you didn't order?

If you received a product different from the one that you ordered, we’re so sorry about that! Please contact us as soon as possible at hello@ariacandles.com and we’ll be sure to get you the proper items you ordered.